Aura Whisperers, located in Ahamedabad, Gujarat, India, is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our image consulting services, including our website, consultations, workshops, and any other interactions with us.
By engaging with Aura Whisperers, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We may collect the following types of personal information:
Contact Information: Your name, email address, phone number, and address.
Demographic Information: Age, gender, and location (if provided).
Style Preferences: Information about your clothing sizes, style interests, preferred colors, and brands.
Lifestyle Information: Details about your lifestyle, profession, social activities, and personal goals relevant to our services.
Photographs and Videos: With your explicit consent, we may take photographs or videos during consultations or workshops for documentation or promotional purposes.
Payment Information: If you make payments for our services, we collect necessary payment details (e.g., credit card information or other payment method details), which are processed securely by our payment gateway providers. We do not store your full payment card details on our systems.
Website Usage Data: Information about your interaction with our website, including your IP address, browser type, operating system, referring URLs, pages visited, and browsing activity (collected through cookies and similar technologies – please see our Cookie Policy below for more details).
Communication Data: Records of our communications with you, including emails and messages.
2. How We Use Your Information:
We use your personal information for the following purposes:
Providing Services: To deliver the image consulting services you have requested, including personal styling, wardrobe analysis, color analysis, communication coaching, and workshops.
Personalization: To tailor our advice and recommendations to your specific needs, preferences, and goals.
Communication: To communicate with you regarding your appointments, service updates, promotional offers (with your consent), and respond to your inquiries.
Improving Services: To analyze client feedback and usage patterns to enhance our services, website functionality, and customer experience.
Marketing and Promotion: With your explicit consent, we may use your contact information and testimonials (with your permission) for marketing and promotional purposes.
Internal Operations: For administrative purposes, such as billing, record-keeping, and legal compliance.
Website Analytics: To understand how users interact with our website and improve its performance and content.
3. How We Share Your Information:
We may share your personal information with the following categories of recipients:
Service Providers: We may engage third-party service providers (e.g., payment processors, website hosting, marketing platforms) who need access to your information to perform services on our behalf. These providers are contractually obligated to protect your data.
Business Partners: With your consent, we may share your information with trusted business partners for collaborations or joint promotions.
Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers:In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control.
With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
4. Data Security:
We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Secure storage of electronic data.
Encryption of sensitive information during transmission.
Restricting access to personal information to authorized personnel only.
Regular security assessments and updates to our systems.
While we strive to protect your personal information, please understand that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Data Retention:
We will retain your personal information for as long as necessary to fulfillthe purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed.
6. Your Rights:
You have certain rights regarding your personal information under applicable data protection laws, which may include:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal informationunder certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
7. Cookie Policy:
Our website may use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:
Enhance Website Functionality: To remember your preferences and settings.
Analyze Website Traffic: To understand how users interact with our website and improve its performance.
Personalize Content: To provide you with relevant information and offers.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of our website.
8. Links to Other Websites:
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
9. Children’s Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
10. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date at the top of this policy. We encourage you to review this Privacy Policy periodically.
11. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
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